Privacy policy
Last Updated: October 2025
1. Overview
This Privacy Policy explains how Sleepytroll Inc. (“we,” “us,” or “our”) collects, uses, and shares personal information when you visit or make a purchase from www.us.sleepytroll.com (the “Site”).
2. Personal Information We Collect
a. Device Information:
When you visit our Site, we automatically collect certain device information such as:
• IP address
• Browser type and version
• Time zone
• Cookies and unique identifiers
• Pages viewed and referring/exit URLs
• Interaction data (such as clicks and navigation)
b. Order Information:
When you make or attempt to make a purchase, we collect:
• Name
• Billing and shipping address
• Payment details (securely processed by our payment provider)
• Email address and phone number
c. Cookies and Tracking:
We use cookies and similar technologies for site functionality, analytics, and personalized advertising.
You can adjust your browser settings to refuse cookies, though this may limit functionality.
For purposes of this policy, “Personal Information” includes both device and order information.
3. How We Use Your Personal Information
We use collected data to:
• Process and fulfill orders, payments, and shipments
• Communicate about your order or account
• Detect and prevent fraud or security issues
• Improve our Site and customer experience
• Provide marketing and promotional messages, where permitted by law
• Comply with legal and regulatory requirements
We do not use your personal data for automated decision-making that produces legal effects.
4. Sharing Your Personal Information
We share your information only as necessary to operate our business securely and efficiently. This includes:
• Shopify, our online store platform (Shopify Privacy Policy)
• Payment processors (e.g., Shopify Payments, PayPal)
• Analytics and advertising partners, such as Google (Google Privacy Policy)
• Service providers handling logistics, fulfillment, or support
• Government or law enforcement agencies when legally required
We do not sell or rent your personal information.
5. Behavioral Advertising
We may use your data to deliver targeted or interest-based ads through partners like Facebook or Google.
You can opt out via:
• Digital Advertising Alliance Opt-Out
6. Do Not Track
Our Site does not currently respond to “Do Not Track” browser signals.
7. Your Privacy Rights (U.S.)
If you are a resident of California, Colorado, Virginia, Connecticut, or other U.S. states with privacy laws, you have the following rights:
• Right to Know: What categories of personal data we collect, use, and disclose.
• Right to Access: To obtain a copy of personal data we hold about you.
• Right to Delete: To request deletion of your data, subject to legal exceptions.
• Right to Opt-Out: To opt out of sale or sharing of personal data (we do not sell data).
• Right to Correct: To request correction of inaccurate personal information.
• Right to Non-Discrimination: You will not be treated differently for exercising your rights.
To exercise these rights, please contact our support team here.
We may verify your identity before processing any request.
8. Children’s Privacy
We do not knowingly collect or store data from children under 13 years of age. If we learn that we have collected such information, we will delete it promptly.
Parents who believe their child has provided personal data may contact us for assistance.
9. Data Retention
We retain order information as long as necessary for legitimate business purposes, including:
• Tax and accounting compliance
• Fraud prevention and security
• Customer support
You may request deletion of your information at any time, subject to applicable law.
10. Data Security
We implement reasonable physical, administrative, and technical safeguards (including encryption and access controls) to protect your data.
While no system is completely secure, we take steps to minimize risk and respond to incidents swiftly.
11. International Data Transfers (if applicable)
If you are located outside the United States, please note that your information may be processed in the U.S. where privacy laws may differ.
By using our Site, you consent to this transfer and processing.
12. Your Rights Under the GDPR (if applicable)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):
• Access, correction, or deletion of your data
• Restriction or objection to processing
• Data portability
Our legal basis for processing includes performance of a contract, legal obligation, legitimate interest, and your consent (where required).
You may withdraw consent at any time by contacting our support team here..
13. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons.
Updates will be posted on this page with a new “Last Updated” date.
14. Contact Us
For questions or to make a privacy request, contact:
Sleepytroll Inc.
447 Broadway, 2nd FL, Suite 3124
New York, NY 10013, USA
Email: please contact our support team here.